Baker Human Resources Services works with management or Human Resources professionals in a variety of different ways. We will work with you to develop an outsourcing model that makes sense for your business and your role in your company. With Baker Human Resources Services, your value to the organization is enhanced which allows you to be able to focus on what you do best!
We partner with business owners to attract, hire, train, and retain the best talent by offering the following services:
Finding the right employee to fill a position can be a time consuming process. We get to know your company's culture, the challenges, and the benefits, so we can be the face of your company and market your job openings as a personal extension of you at a reasonable price. We take the hassle out of finding the perfect employee by:
- Attain hiring managers job requirements
- Create job descriptions
- Benchmark job for competitive salary
- Post jobs
- Review applications and resumes
- Prescreen candidates and phone interviews
- Coordinate and conduct virtual or on-site interviews
- Create offer letters
- Manage applicant tracking system
- Conduct reference and background checks
Recruitment Process Improvement
Is your recruitment process applicant friendly? Does it make great candidates want to join the company? Three in five candidates leave their application unfinished due to long on-line application processes. Are you updating applicants timely about where they are in the process?
An inconvenient on-line application process reduces the number of good applicants you receive. Slow communication with candidates on where they are in the process creates a bad name in the marketplace. A study of more than 5,000 workers found that 58 percent of candidates are less likely to buy from a company they applied to if they didn’t get a response to their application; 69 percent are less likely if they had a bad experience during the interview, as are 65 percent if they didn’t hear back after an interview.
Is your interview process identifying the best candidate or are you just filling seats in your office and hoping for the best? Unstructured interviewing processes lead to bad hires and inaccurate feedback on the applicant causing the company as much as 70% of the employee's salary to find a replacement.
We review your current recruitment process, recommend changes, and assist in implementation and training.
Offering employee benefits communicates the company cares for your family and your well being and is a key ingredient to attract the best candidates.
We partner with you to attain competive benefits for your employees. We are the employee benefit expert on call for your employee benefit needs (i.e. medical, prescription, life, worker's compensation, and leave of absence) freeing you from the headache of benefit claims and new hire and annual benefit enrollment questions. We serve as the liaison between your company the carrier for all benefits including worker's compensation or we can be a valuable resource to your Human Resources administrator.
Not paying your employees enough can hurt the quality of your team and cause them to leave your company. Paying too much can be a drain your business' bottom line. Not having a consistent approach to compensation can affect morale.
We do the work to ensure you are paying the correct level and advise you on how to best administer and communicate the program, so employees know they are being paid their worth without favoritism, and a bright future with your company. We also advise you regarding which employees are required to be paid overtime.
Monitoring your on-line presence
In a digital age, a few negative comments on a job board can hurt your company's reputation and affect the quality of candidates that you receive. We monitor and manage that for you by providing timely responses to comments and looking for trends on how to improve the company.
We assist you in marketing a positive company image on your website and social media. When candidates research your company, they can get a glimpse into your company's culture, and whether it is the company they want to join.
When a new employee has joined your company, they need to understand their role fully and your company's expections. Providing a job description is a great way to communicate that. We partner with management to create or update job descriptions for your staff to meet ADA requirements.
New Hire Orientations
When you have finally found "the one" to hire, everyone is anxious to get them to work and carrying their full weight as soon as possible. In order to avoid employee turnover in the future, it is important that we onboard the new hire for the greatest success.
We develop a custom new hire orientation program for your company. As your Human Resources Partner, we can conduct the new hire orientation with the new employee on their first day or train your staff on effective onboarding for long term retention, so they get their questions answered, paperwork completed, set up in the appropriate systems, and understand the company protocals. We handle electronic work authorization verifications (required in some states), and ensure I-9s are completed properly avoiding costly fines.
We can also provide a training checklist for the hiring manager so that all items are covered, and the new hire gets the support he needs to get up to speed on his new role.
Human Resources Department Set-Up
Employment law issues occupy a significant amount of management time. With the changes in the law and court interpretations of the law, reviews, updates and changes to human resources forms, policies and procedures are critical to ensure compliance with the law. Whether you are looking to establish a new Human Resources Department or simply wanting to expand and improve upon an existing department, Baker Human Resources Services can help.
When you partner with Baker Human Resources Services, we'll cover all aspects of Human Resources to include transactional, operational and strategic functions. It is a big task, but one that is critical to the organization.
Baker Human Resources Services can assist with:
- Policy and Procedures Manual
- Personnel Files
- Performance Management
- Recruiting and Hiring
- Compensation and Benefits
- Employment Relationship
Do you have an under performing employee? We can advise you on how to best to approach those difficult conversations, best practices on documenting those conversations to limit your liability.
We can provide tips for managers on how to provide feedback both positive and negative to improve future performance as well as implement a regular formal performance review process and assist with performance management systems.
Policy and Compliance
An employee handbook is a great way to communicate company polices, ensure consistent management decisions, and minize legal risk. We audit your current handbook or develop a customized handbook to ensure your content is current, relevant and required. We assist you in developing clear and appropriate policies that are up-to-date and tailored for your industry and company culture.
Not sure where to start or what processes need updating? Conducting an audit is a great way to assess what needs to be done. We review your processes and documents to ensure you are up to date and mitigate any risk for fines and law suits. We partner with your team through the process of the audit as well as remedies and ensure the staff understands the reasons behind changes.
We offer the following audits:
- general compliance
- personnel file
- job descriptions.
Training and Development
Hiring new employees is expensive and so is retaining employees who are bored in their jobs. Providing development opportunities allows them to continue to grow, prepare for their next role in the company, and feel valued. We develop those plans and provide trainings which specifically meets the needs of your business.
Managers are an extension of you in representing your company. It can be difficult for owners to delegate that responsibility. We partner with owners to understand your business, vision, and unique challenges, so we can provide training and advice for your managers which specifically meets the needs of your business and sets your managers up for success.
Offering employee benefits communicates the company cares for your family and your well being, and is a key ingredient to retaining your best employees and most experiences employees.
We partner with you to attain competitive benefits for your employees. We are the employee benefit expert on call for your employee benefit needs (i.e. medical, prescription, life, worker's compensation, and leave of absence) freeing you from the headache of benefit claims and new hire and annual benefit enrollment questions. We serve as the liaison between your company the carrier for all benefits including worker's compensation.
Not paying your employees enough can hurt the quality of your team and cause them to leave your company. Paying too much can be a drain your business' bottom line. Not having a consistent approach to compensation can cause employees to to be unhappy and spread that sentiment throughout your team.
We do the work to ensure you are paying the correct level and advise you on how to best administer and communicate the program, so employees know they are being paid their worth, without favoritism, and a bright future within your company.
Are your employees engaged and working at their full potential? We can conduct an employee engagement survey and partner with your team making your company an even better place to work.
Baker Human Resources Services can assist with:
- Administering the survey
- Analyzing results
- Suggesting solutions
Employee Turnover Analysis
Are you having trouble retaining your employees? Let us partner with you to provide a solution for you. Enlisting the help of a third party is great way to get honest feedback on your company more quickly. We will analyze trends and suggest solutions to increase retention.
An employee recognition program is the secret to increasing employee morale and addressing ongoing needs for employee retention and employee reward. Inspire better employee performance and bottom line profits by identifying new ways to demonstrate your appreciation to your employees.
We build reward and recognition programs which contribute to employee motivation, positive morale and retention by providing the following:
- Developing teambuilding, company, charity events
- Designing performance and service awards
- Suggesting low cost perks
- Training management
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